Introduction
These terms of use (“Terms”) govern the use of the services offered by Transformedic. By using our website and services, you agree to these Terms. If you do not agree to the Terms, please do not use our website and services.
Our Services
Transformedic provides health tourism services. These services include organizing healthcare services, travel arrangements and other related services. Healthcare services are provided by hospitals, clinics and healthcare professionals with whom we cooperate.
User Obligations
You must comply with the following obligations when using our website and services:
- Providing Accurate Information: Providing accurate, up-to-date and complete information during registration and application processes.
- Lawful Use: Use our website and services in accordance with laws, regulations and these Terms.
- Privacy Protection: Respecting the privacy rights of other users and not sharing personal information without permission.
- Misuse: Not to misuse our website and services and not to engage in activities that may damage our systems.
Account Security
You may be required to create an account when registering on our website. It is your responsibility to ensure the security of your account. You must maintain the confidentiality of your account information and take precautions against unauthorized access. You must notify us immediately if you become aware of any unauthorized use of your account.
Content Use
All content (texts, images, videos, graphics, etc.) on our website belongs to Transformedic and/or our licensors. The contents are provided for your personal use only. You are not entitled to reproduce, distribute, modify or use it for commercial purposes or without permission.
Third Party Links
Our website may contain links to third party websites or services. These links are provided solely as a convenience to our users. Because we have no control over third-party websites and services, we are not responsible for the content or privacy practices of those sites.
Healthcare and Disclaimer
Transformedic is not a healthcare provider. Healthcare services are provided by hospitals, clinics and healthcare professionals with whom we cooperate. Therefore, we do not provide any guarantee regarding healthcare services. The quality, accuracy and reliability of healthcare services are the sole responsibility of the healthcare providers.
Pricing and Payment Terms
The fees and payment terms of our services may vary depending on the type and scope of the service. Details regarding pricing and payment will be communicated to you before the service is provided. All payments must be made within the specified time periods. Additional fees may apply for late payments.
Cancellation and Refund Policy
Cancellation and refund conditions for our services may vary depending on the type of service and the terms of the contract. You must notify us of your cancellation and refund requests before the start of the service.
Limitation of Liability
Transformedic is not liable for any direct, indirect, incidental, special or punitive damages that may arise from the use of our website and services. This limitation shall be applied to the fullest extent permitted by the relevant legal regulations.
Modification of Terms of Use
Transformedic may update these Terms from time to time. The updated Terms will take effect when they are posted on our website. When significant changes are made, we will notify you via email. By continuing to use our website and services, you agree to the updated Terms.
Applicable Law and Competent Court
These Terms are governed by Belgian law. Any dispute arising out of the Terms shall be subject to the jurisdiction of the Belgian courts.
Contact Information
If you have questions or concerns about our Terms of Use, please contact us:
E-mail: [email protected]
Telephone 1: +32 488 08 22 26
Telephone 2: +02 411 69 96
Address: Excelsiorlaan 31, 1930 Zaventem